Thursday, January 27, 2005

 

UPS...The saga continues...


Just when I thought there was a light at the end of the tunnel, the tunnel gets longer and longer still. Ok, last night when I took a 2 hour nap around 5pm, the shipper calls and leaves a voicemail message saying that UPS said they would fax him the claims paperwork about 90 mins from when he was leaving the message. He said he's probably gonna be able to send the package today, next day air. I called him today and asked him the status. He said everything was cool and that it will ship today and I should get it on Friday. Then, he calls around 4 and said that UPS will only reimburse him the original shipping cost---meaning UPS ground. I tell him to hold on and I'll call UPS myself. First of all, he's stupid in that he should have fought harder and not taken no for an answer. Second, UPS in typical UPS only fashion tries their best to screw me over...again...again...again and again. If you've been reading then you know that this has been going on since the 7th! UGH! I hope I never meet that Tammy woman who originally investigated this since she's the root of all this evil mess.

So, I call Leora, one of the supervisors at UPS. She tells me to tell the shipper to hold off sending and she'll try to get approval by tomorrow morning. She didn't promise anything, just that she'll see what she can do. At this point, I got nothing to lose waiting another day since if she does get approval, then I get it shipped tomorrow and I get the package Saturday. If not, then I get it Tuesday instead of Monday. Mind you, at this point, it's more the principle of it because of the compounding comedy of errors(haha...not that I'm really laughing here) that has ensued. They have yet to take the initiative to correct this problem. To Leora's credit, she's one of the few that actually followed up on the matter and seems sincerely trying to fix the problem.

I have yet to hear from any of the UPS "higher-ups" that I emailed yesterday and today. I blasted them again today and posted the question, "If Micheal Dell or Jeff Bezos(Amazon)emailed any of them, would they have done the same and not responded?" Of course the answer would be that they would. Again, me and my measly 20 shares of UPS stock makes me an owner. I know that sounds corny, but it's a fact. If I'm a shareholder and get this treatment, then good luck to everybody else. *lol* And really, I don't really hold myself in higher regard just because I own the stock. As a shareholder though, I am really disappointed. Btw, UPS stock was at $84/share on the 7th...today it closed at $74/share. $10/share drop since the Brown started shitting on me---coincidence? You decide!*lol* I'm telling you, bad karma goes a long way. Cept in my case, that's a double whammy! The CEO Mike Eskew sucks big time for not responding, he's useless as far as I'm concerned.

So, here we are, day 20 of this long twisted journey and still waiting. Instead of asking What can Brown do for you? I'm starting to ask WWFExDo...What Would FedEx Do? Or WWDHLD? What Would DHL Do? Brown is the Shit...no shit! They're SHIT!*lol*

We'll see what happens tomorrow. Hopefully there's a good result in waiting overnight. I just know I'll feel much better the sooner I get this thing resolved.

Oh, and I got 13 referrals so far in my quest to get a Free Photo Ipod. So far only 1 has completed though. 1 down, 9 to go!

I finally soothed my craving of White Castle burgers. I bought a box at Sams. It's so good, omg! I ate 4 of them and I could have eaten another 6 for sure!*lol* I've been craving it since watching Harold & Kumar Go To White Castle.

I'm so glad it's Friday tomorrow. Casual Day! Woohoo! Happy Happy Friday!
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